kristin birdSupport Team Lead, Kristin BirdPlease feel free to reach out directly to any of our team members at any time. We love getting to know our clients!
However, you will always get the best and fastest service by submitting questions and concerns to This email address is being protected from spambots. You need JavaScript enabled to view it..
When you send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.:
  • Multiple team members are notified all at once.
    • Chances are your favorite team member will be looped in to your question anyway.
    • You don't have to know or guess which team members are on vacation or out of office.
  • It automagically opens a support ticket for you in our system.
    • It lets us use our ticket system to make sure the best available team member is able to address your concern.
    • Our ticket system documents your concern and it's resolution for future reference.
      • You can access your ticket history at any time by logging in to your account on our site at https://intergen.org/log-in/
      • Not sure if you have an account or forgot your password. Just send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. and we can help with that too.
  • It is the only contact with our team that assures the one business day response on your support request.

If it is easier for you:

Both of these will also create a ticket in our system with all the above listed benefits.

Most of all, thank you for working with interGen! We greatly appreciate the opportunity to serve you.