Why it matters to you: About 20% of people worldwide have disabilities that can make browsing the web harder. Making your site easier to use isn't just the right thing to do — it helps you reach more people and serve every visitor well.
UserWay is one of the tools we use to help with that. It adds a customization toolbar to your site that lets visitors adjust how they read and navigate, and it's a genuinely useful enhancement. But it's worth being clear about what a tool like this does and doesn't do.
An Important Note About Accessibility Compliance
Accessibility requirements and best practices continue to evolve. While UserWay provides valuable accessibility tools that can improve the browsing experience for many visitors, no accessibility widget can guarantee ADA or WCAG compliance on its own.
Website accessibility depends on many factors — website structure, navigation, forms, documents, content, and underlying code. UserWay is best understood as one component of a broader accessibility strategy, not a complete compliance solution. Organizations subject to accessibility requirements should regularly evaluate their websites, documents, and digital services to identify and remediate barriers that automated tools can't address on their own.
Make Your interGen Website Even Better with UserWay
As an interGen client, you already have a website that looks great, works well, and is backed by our support and training and managed hosting services. Adding UserWay is a way to make the experience more inclusive and user-friendly for your visitors — without a full overhaul.
What Is UserWay?
UserWay is a tool that helps make websites easier to use for more visitors. It uses AI to surface and adjust common accessibility issues and gives users on-page controls to tailor their experience. It's straightforward to add to a site, which makes it a practical enhancement for busy organizations.
Key Features of UserWay
- Accessibility Widget: A toolbar that lets visitors customize the page to suit their needs — larger text, a dyslexia-friendly font, or adjusted colors and contrast.
- Automated Adjustments: AI helps address common issues like missing image descriptions, keyboard navigation, and unlabeled form fields. These adjustments support accessibility, but they don't replace structural remediation.
- Status Monitoring: Tracks your site's accessibility status and flags changes over time.
- Easy Integration: Works smoothly with interGen's Joomla CMS and other platforms, so it fits right into your site.
How UserWay Enhances Your interGen Website
- Welcomes more visitors: Gives people on-page tools to adjust the experience to their needs.
- Improves engagement: A site that's easier to use tends to keep more people engaged.
- Reflects your values: Signals that your organization cares about serving everyone who visits.
- Supports your accessibility efforts: Adds a helpful layer on top of the structural work that genuine compliance requires. It references and supports standards like WCAG, but works best alongside source-level remediation, not in place of it.
How to Get Started
- Consultation: We'll review your site and talk through how UserWay can help. A WAVE check highlights specific areas to address.
- Implementation: Our team adds and configures the widget to fit your goals.
- Ongoing support: As always, we keep your accessibility tools updated and working well over time.
Let's Make Your Website More Inclusive
At interGen, we want every website to serve its visitors well. Adding UserWay is one practical step toward a more inclusive site — and paired with the structural work that real accessibility requires, it helps you put your best foot forward for everyone who visits.
Contact us today to talk through accessibility for your site, from a UserWay demo to a full accessibility review.