Please feel free to reach out directly to any of our team members at any time. We love getting to know our clients!
- Multiple team members are notified all at once.
- Chances are your favorite team member will be looped in to your question anyway.
- You don't have to know or guess which team members are on vacation or out of office.
- It automagically opens a support ticket for you in our system.
- It lets us use our ticket system to make sure the best available team member is able to address your concern.
- Our ticket system documents your concern and it's resolution for future reference.
- You can access your ticket history at any time by logging in to your account on our site at https://intergen.org/log-in/
- It is the only contact with our team that assures the one business day response on your support request.
If it is easier for you:
- Feel free to submit a request through our website. (https://intergen.org/support/submit-a-ticket)
- You can also leave a voicemail for us at (888) 932-4381 ext 1, that is (888) web-get1, ext 1.
Both of these will also create a ticket in our system with all the above listed benefits.
Most of all, thank you for working with interGen! We greatly appreciate the opportunity to serve you.