How we create • together at interGen
From social media to measuring performance to simply managing your website, there are a lot of details to cover. InterGen operates on the idea that your website, your social media, and your data are yours. Our job is to make sure that you are getting the most out of your digital resources in the easiest, most convenient way possible. Helping people, businesses, organizations, and communities move forward together is an exciting endeavor that fuels us. Beyond just programming your website, our passion can move your business forward.
Here's what we're passionate about right now...
- Written by Kristin Bird
Web development can be a pretty broad term when it comes to building websites! One way to think about it is to compare it to running a restaurant.
Just as a restaurant needs a physical space, menu, and staff to serve customers, a website needs a domain, design, and code to provide information and functionality to users.
The "front-end" of web development, involves designing the layout and user interface of the website, just like how a restaurant design the physical space that customers will interact with. In a restaurant, this can include things like the layout of the tables, the menu board, and the decor. On a website, this includes things like the template, images, UX, and design.
The "back-end" of web development involves creating and managing the functionality of the website, similar to the kitchen and staff of a restaurant. In a restaurant, the staff manages all the tasks hidden to customers like maintaining cleanliness, cooking the food, and settling checks. On a website, the code, database, and software components do the behind the scenes work to make sure all the elements of the website work: forms are sent, orders are processed, pages load quickly, etc.
Just like a restaurant needs both inviting space and competent staff to deliver a great dining experience, a website needs both front-end and back-end development in order to function properly, allow visitors to find the information and features that they need, and provide a great user experience.
- Written by Brian Mitchell • Production Team Lead and President
Looking back on the year just past and looking forward to the goals and aspirations for 2023...
The interGen team is deeply grateful for all those that contribute to Joomla and Open Source software. We also greatly appreciate the opportunity to serve our clients and their communities.
We count our blessings as this new year begins and thank you for connecting with us as we continue to create • together.
- Written by The interGen Team
At interGen, we build your new website with a clear and efficient process, modeled after the best practices used in software development. This ensures your site is not only beautifully designed but also robust and functional. Our typical timeline for developing a new website spans 6-8 weeks, starting from the moment we receive:
- A signed contract
- Your initial payment
- 100% of all the necessary content and assets (like text, images, videos, etc.) tailored to your chosen package
We can not start development until we have all three of the above items. Once we get through the development process, we send the site to you for review. How long this review process takes depends on how many changes you decide to make.
Here’s how our development and release process works:
Initial Review: Alpha Release
Think of this as the first draft of your website. It’s a crucial stage where you get to see the initial version and provide feedback. When we send you your site for Alpha Review, this is your chance to make sure everything is what we agreed upon during the planning and design of your site. You can request any changes in design, structure, or features. You have up to 30 days from when we send you the Alpha Review to send us your list of changes or questions.
Please note: changes that go beyond the original scope may affect both the timeline and the budget. We'll provide estimates for any scope changes so you can decide how to proceed.
Testing Phase: Beta Release
After updating the site with your initial feedback, we test the site thorougly to catch any errors and ensure everything functions correctly. When we send you your site for Beta Review, this is your opportunity to test the site, much like a test drive, to ensure everything meets your expectations. Click every link, proofread every page, and test out every feature to make sure they are working the way they should.
Significant changes at this stage may delay the launch, as they require additional testing.
Final Approval: Release Candidate
This is the last stage before your website goes live. The site is almost ready, but we do a final check to iron out any remaining kinks. You’ll have up to five days during this phase to review the site and request minor tweaks. After those five days, you'll receiving final billing for your site development. However, we won't launch the site until YOU are ready!
For any changes requested at this stage, we will provide a cost quote and an estimate of how long the request will delay moving from development to launch.
Launch and Beyond!
Going Live: You decide when your site goes live! For non-e-commerce sites, launching typically takes about one business day after final approval. We'll confirm when your domain points to the new site and check that features like contact forms and analytics are functioning post-launch.
Post-Launch: Remember, a website is never truly 'done' - it is always growing, changing, and evolving to meet your needs! We continue enhancing your site with new features, regular updates, and fixes as needed. This ongoing maintenance and support ensures your website remains effective and dynamic, continually supporting your business goals.
Why Timeliness Matters
Sticking to our initial timeline of 6-8 weeks depends on prompt collaboration and timely communication. Providing all the required materials and timely feedback is crucial. Delays in these areas can extend the development process timeline.
Ready to get started?
Reach out to us today to begin the journey of bringing your new website to life.
Let's create something amazing together! Let's chat!
- Written by Kristin Bird • Support Team Lead
We intentionally don't use the term "customer service" to describe interGen's support, training, and problem-solving solutions. Technological innovation may have helped us all become faster and more efficient at resolving customer issues. However, endless automated phone systems, outsourced technicians with limited authority, chatbot loops, and complicated support forums can radically depersonalize the experience.
Clients end up feeling aggravated and dissatisfied rather than served and supported.
Prioritizing personal, skilled, and timely support saves clients time and effort: two of the most precious commodities for today's consumers. When providing exceptional client support is a critical feature - rather than an unavoidable cost - businesses and organizations keep people's needs at the forefront of every interaction.
Being intentionally people-focused leads to greater satisfaction and profit for team members, clients, and everyone in between.
- Written by Kristin Bird
If you log in to the back of your website, you might be aware of notifications that have been showing up recently. They say something similar to…
⚠ Error: Support has ended for your version of Joomla 3.10. Migrate to Joomla 4 as soon as possible. ⚠
First of all, we want to reassure you that your website should continue to work after August 2023 just as it does now. However, now is the time to migrate your site to Joomla 4, the most recent version of the software that runs your site. We've been eagerly anticipating Joomla! 4 since early 2021 and we’ve got 2 Joomla Certified professionals on our staff who are loving working with it in our newest site builds! Joomla 4 provides a number of technical improvements, new features and significant performance upgrades that will make your site faster, perform better in search engines, easier to manage, and so much more!
Joomla 4 Migration Frequently Asked Questions
We know you have questions about this migration. Check out our answers to the most frequently asked questions we're getting from clients. Have a question we didn’t answer? Get in touch
